Certificate of no ongoing criminal proceedings / certificate of good conduct (criminal record certificate)

“Certificate of non-conviction” – the term is colloquially used for both the certificate of no ongoing criminal proceedings and the criminal record certificate (certificate of good conduct). 
 
  • A certificate of no ongoing criminal proceedings is issued by municipal courts as proof that there are no criminal proceedings against the person concerned for crimes prosecuted ex officio, i.e. that no final and binding investigation order has been issued, no indictment confirmed, no judgement imposing a penalty order, and no non-final judgement delivered in the Republic of Croatia.   
 
  • A criminal record certificate (certificate of good conduct) is issued by the Ministry of Justice and Public Administration as proof that the person concerned has not been convicted of crimes by a final and binding decision.
 

A CERTIFICATE OF NO ONGOING CRIMINAL PROCEEDINGS can be obtained:

  • through the e-Citizens system
  • at a municipal court.
Issuance of certificates through the e-Citizens system
Issuance of certificates through the e-Citizens system is available for natural persons only.
The application for a certificate can be submitted through the e-Citizens system
  • for purposes not subject to a court fee under the Act on Court Fees:
    • exercise of health, disability or pension insurance rights
    • exercise of social welfare rights
    • employment;
  • for purposes subject to a court fee, e.g.:
    • residence permit and work permit
    • change of name/surname
    • weapon license
    • housing care
    • recognition of foster parent status, etc.
The fee for the certificate is paid through the secure online payment processing system, thus ensuring complete secrecy and protection of sensitive card details and personal data of the payer.

All certificates through the e-Citizens system are issued by the Zagreb Municipal Court and are valid throughout Croatia.

Issuance of certificates at courts

An application for a certificate can be submitted in person or, if not possible, by a person with a power of attorney notarised or authenticated by the Croatian embassy or consular office in the country of one’s residence.
 
The certificate is issued by all municipal courts and their permanent services regardless of one’s permanent address or seat. By way of exception, Zagreb Municipal Court, Zagreb Municipal Labour Court, Zagreb Municipal Misdemeanour Court and Split Municipal Misdemeanour Court do not issue this certificate.

Addresses, contact details and office hours of the courts are available on the website of the Ministry of Justice and Public Administration:
https://mpu.gov.hr/pristup-informacijama-6341/ostale-informacije/pravosudna-tijela-rh/opcinski-sudovi-6412/6412
 
Additional information on the issuance of certificates of no criminal proceedings and the necessary documentation for natural and legal persons is available in the Catalogue of Information of the e-Citizens portal, in the text Certificate of no criminal proceedings.
 

CRIMINAL RECORD CERTIFICATE (CERTIFICATE OF GOOD CONDUCT)

Under Article 13(2) of the Act on the Legal Consequences of Conviction, Criminal Record and Rehabilitation, nobody is entitled to demand from citizens to submit evidence of their conviction(s) or non-conviction.

Certificate of good conduct for realising a right abroad
 
A person is entitled to request data from the criminal record for their own benefit only if they need them to realise a right abroad or in an international organisation.
The certificate can be requested in person or, via post or by an attorney-in-fact, and persons residing abroad may request it through the Croatian embassy or consular office in the country of their residence.
 
To obtain the certificate, a natural person must:
  • fill out the form V.a
  • enclose a 40 HRK government stamp
  • enclose a photocopy of their valid personal ID card or passport (to request a certificate on behalf of another person, it is necessary to enclose a power of attorney notarised or authenticated by the Croatian embassy or consular office in the country of residence of the person concerned).
Application form for a certificate of good conduct for a natural person_form V.a (18kb) (in Croatian)
 

To obtain the certificate, a legal person must:
  • fill out the form V.b
  • enclose a 40 HRK government stamp
  • enclose an excerpt from the Court Register (companies register), not older than six months (a copy from the Court Register is an original document issued by the competent commercial court).
Application form for a certificate of good conduct for a legal person_form V.b (19kb) (in Croatian)

For additional information, you can contact us at +385 (0)1 3714 213 and +385 (0)1 3714 212 from 9:00 a.m. to 13:00 p.m.

Additional information on the issuance of the certificate and the necessary documentation is also available in the Catalogue of Information of the e-Citizens portal, in the text Certificates for realising rights abroad