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Conciliation is a specific form of mediating in disputes between parties, who are in complete control of the process, and especially of the outcome. Consequently, the parties bear the responsibility for both success and failure of the conciliation process.
There are two main directions parties can take to resolve their dispute.
The first direction is civil litigation procedure, as a general, regular and basic method of protection of jeopardised or violated civil rights provided by a state judicial organisation.
The other direction is to choose conciliation as a way to resolve the dispute before or during court proceedings.
It is entirely up to the parties to decide which direction they will take, i.e. whether they will recognise the fact that the conciliation procedure puts final dispute resolution in their hands, which is a clear indication of the advantage of conciliation over other types of dispute resolution.
The goal of conciliation is not only to resolve a dispute to the satisfaction of both sides, but also to ensure that parties maintain a good relationship for the future, especially when it comes to disputes involving family, neighbours, business partners, long-term contracts, etc.
To provide basic information and assistance in such processes, the Ministry of Justice developed A Guide through Conciliation.